Contact Us
Got a question about one of our reviews, spotted something out of date, or just want to flag an issue with how we've ranked a site? This page covers how to reach the Best Bitcoin Casinos team and what we can actually help with.
How to reach us
The best way to contact Best Bitcoin Casinos is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take longer during busy periods. Please include as much detail as possible — the casino name, the page you're referring to, and screenshots if relevant — so we can look into it properly.
What we can help with
- Review accuracy: If a bonus term, licensing detail, or supported cryptocurrency listed for one of the sites we cover — including options like BetPanda, CoinPoker, Cryptorino, or others in our rankings — looks out of date, let us know and we'll check it.
- General site feedback: Broken links, confusing wording, or anything else that made a page harder to use than it should be.
- Corrections and updates: Crypto casinos change their bonus terms, coin support, and payout policies fairly often. If you've noticed a discrepancy between what we've published and what a site currently offers, we want to hear about it.
- Press and partnership enquiries: If you represent a casino or a media outlet and want to discuss coverage, email us with the details.
What we can't do
We're an independent review and comparison site, not a customer support desk for any of the casinos listed here. We can't process withdrawals, resolve account disputes, verify your identity with an operator, or intervene in a dispute between you and a casino. For anything account-specific — a delayed payout, a locked account, a bonus that didn't credit — you'll need to contact that casino's own support team directly, since only they can access your account.
Similarly, we're not able to give personal legal, financial, or tax advice. If you have questions about how gambling winnings or crypto transactions affect your taxes, or about the legal status of online gambling in your specific state, speak to a qualified professional — general information on this site is not a substitute for that.
If you're concerned about your gambling
If gambling has stopped feeling fun, or you're worried about your own habits or someone else's, support is available. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER, free and confidential. It's also worth reading our Responsible Gambling page, which covers self-exclusion options and other tools — bearing in mind that offshore crypto casinos often don't offer the same built-in protections as state-regulated operators, so it's worth setting your own limits before you play.
Before you write in
A few things worth checking first, which might save you a wait:
- Bonus terms, wagering requirements, and eligibility rules are usually stated directly beside each offer on our rankings — double-check there before assuming a figure is wrong.
- Our About Us page explains who we are and how we approach reviewing crypto casinos, including how we handle commercial relationships with the sites we list.
- Our Terms and Conditions page covers how the site itself operates, including disclaimers around the information we publish.
This site is intended for readers aged 18 or older, and each casino listed sets its own minimum age requirement, which may be higher. Please confirm eligibility rules directly with any operator before signing up.
Getting a response
We're a small team, so we prioritise messages that help us keep the site accurate — corrections, factual errors, and genuine questions about our methodology tend to get answered fastest. General feedback is always welcome too; it directly shapes what we cover and how we cover it.